“We know there are always people who, for health and other reasons, might prefer a non-contact delivery experience and we believe this will provide customers with that option,” the company said on March 6, alluding to - but not specifically mentioning - fears of viral transmission. Postmates was the first to officially announce “no-contact” delivery, via the company blog, in the form of an easy dropdown menu. But what does that mean?Īccording to the SF Business Times, in recent days San Francisco-based DoorDash, Postmates, and Instacart have all announced drop-off delivery options, reportedly “borne from customer desires to minimize physical contact” and to show they their companies are “adjusting to conditions during the COVID-19 pandemic.” It’s an interesting moment for food delivery companies, which were facing criticism from local lawmakers, chefs, and restaurants, but with the novel coronavirus, may be in demand.
For those eager to practice social distancing it might be more tempting than ever to order in - and food delivery companies are capitalizing on that urge with promises for “no-contact” drop off of order. Across the city, workers have been asked to remain home, events have been cancelled, and San Francisco has banned gatherings of more than 1,000 people, with a possible statewide ban on 250-person events on the horizon.
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